Privacy policy

Privacy Policy

At IRONWILL, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information:
Name, phone number, email address, billing and shipping address, and payment details when you place an order or register on our site.

b. Non-Personal Information:
Browser type, device details, IP address, and site usage data are collected through cookies and analytics tools to enhance your browsing experience.

c. Payment Information:
All payments are processed through secure payment gateways. We do not store your complete card or UPI details on our servers.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders

  • Communicate order updates and tracking details

  • Respond to customer service requests

  • Improve our products, services, and website experience

  • Send marketing updates or promotions (only if you opt in)

  • Comply with legal and regulatory requirements

3. Data Protection & Security

We implement strict security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
All sensitive data is encrypted and transmitted over secure (SSL) connections.

We regularly review our data collection, storage, and processing practices to maintain compliance with Indian data protection standards.

4. Cookies

Our website uses cookies to personalize your shopping experience, analyze traffic, and enhance site functionality.
You can choose to disable cookies through your browser settings, but some site features may not function properly as a result.

5. Sharing of Information

We do not sell, trade, or rent users’ personal information.
We may share necessary data only with:

  • Delivery partners to ship your orders

  • Payment gateways to process payments securely

  • Marketing and analytics partners (like Meta or Google) for targeted promotions, only if you consent

All partners are required to maintain confidentiality and data protection standards.

6. Your Rights

You have the right to:

  • Access and review your personal data

  • Request correction of inaccurate information

  • Withdraw marketing consent at any time

  • Request deletion of your personal information (subject to legal retention obligations)

For any such requests, contact us at support@ironwill.co.in.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax and audit purposes).

8. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. All changes will be reflected on this page with a revised “Last Updated” date.

10. Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy or data handling, please contact:
Email: support@ironwill.co.in